At Albedo Educator, we strive to provide a high-quality educational experience for all our students. However, we understand that circumstances may arise where a student needs to withdraw from a course or program. To ensure fairness and transparency, we have developed the following refund policy:
1. Registration or Application Fees:
Registration or application fees are non-refundable. These fees cover administrative costs and are required to process enrollment and application procedures.
2. Tuition Refunds:
[A] Online Tuition
(a) 100% refund if the student withdraws before the start of classes or is not satisfied in any demo class.
(b) Basis Of Class Attended: Students can withdraw the classes before the package expires if they have completed their lessons.
- Refund Calculation: The refund amount will be determined based on the percentage of the package unused or already paid by the student at the time of withdrawal.
(d) Withdraws Without any Reason: Students can withdraw from classes at any time without giving any reason if the conditions are satisfied.
Refund Calculation:
- [i, a] 70% refund if the student withdraws after attending up to 25% of scheduled classes or packages.
- [i, b] 65% to 40% refund if the student withdraws after attending more than 25% but up to 50% of scheduled classes or packages.
- [i, c] 35% to 10% refund if the student withdraws after attending more than 50% but up to 75% of scheduled classes or packages.
- [i, d] No refund will be issued for withdrawals after attending more than 75% of scheduled classes or packages.
3. Refund Request Approval:
[A] Eligibility for Refund:
Students who comply with the refund policy and have a valid reason for withdrawal are eligible to submit a refund request.
[B] Refund Approval Criteria:
(i) For standard withdrawals, refunds will be approved based on the percentage of classes attended and as per the institution’s refund policy.
(ii) By enquiring with Parents, Mentors, Advisors, and Teachers.
[C] Request Processing Time:
Refund requests will be processed within 15 (fifteen) business days from the date of submission of a complete and accurate refund request form.
[D] Communication:
(i) Upon approval, students will receive a formal notification of their refund request approval, specifying the refund amount and method of payment.
(ii) In cases where a refund request is not approved, students will be informed of the decision and the reason for denial.
4. Refund Processing Time:
Refunds will be processed within 15 – 30 (fifteen-thirty) business days from the date of the approved refund request. The funds will be issued using the same payment method used for the original transaction, unless otherwise requested.
[A] Mode of Payments:
(i) by Cash
(ii) by Cheque
(iii) by Online Payments (UPI, IMPS, NEFT, RTGS)
5. Review and Modification of Policy:
This refund policy will be reviewed periodically to ensure its effectiveness and relevance. Any necessary updates will be communicated to students & parents.
6. Questions and Assistance:
If you have any questions or need assistance with the refund process, please contact the Administrative Office or Admission Manager.
